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We take great care to make sure your item is repaired correctly and the repair is as discreet as possible. Our aim is to repair as original, if an original repair cannot be obtained we will notify you and we will ensure that the alternative repair restores the integrity of your item.

We stand by our workmanship 100%, if the stitching comes loose, patching lifts or any of the components we use become faulty we will redo your repairs at no cost or offer a refund. Our warranty guarantee is subject to fair wear and tear.

We perform many repairs under warranty from various specialist companies and brand names such as those listed under our "brand partner" page. 

To initiate a warranty repair, you need to contact the distributor direct.

We pride ourselves performing ‘As New’ repairs whenever possible.

Received a repair back and want to contact us with a warranty issue? 

Warranty

We stand by our workmanship 100%, if the stitching comes loose, patching lifts or any of the components we use become faulty we will redo your repairs at no cost or offer a refund. Our warranty guarantee is subject to fair wear and tear.

We perform many repairs under warranty from various specialist companies and brand names such as those listed under our "brand partner" page. 

To initiate a warranty repair, you need to contact the distributor direct.

We pride ourselves performing ‘As New’ repairs whenever possible.

Received a repair back and want to contact us with a warranty issue?